Shipping Policy


Last Updated: August 29, 2026

Thank you for shopping with us. We are committed to delivering your orders safely and efficiently. Please read the following shipping policy carefully before placing your order.

1. Worldwide Shipping

We ship orders to customers worldwide, subject to availability and local shipping restrictions.

Orders may be fulfilled and shipped from our warehouses or suppliers located in China and the United States (USA). The shipping origin depends on the product, inventory availability, and your delivery destination.

2. Order Processing Time

Orders are generally processed within 1–3 business days after payment has been successfully received.

During holidays, promotional periods, or periods of high order volume, processing may take longer than usual.

You will receive a shipping confirmation and tracking information once your order has been dispatched.

3. Estimated Delivery Times

Delivery times vary depending on the destination, shipping method, product availability, and shipping origin.

Typical delivery estimates are:

These are estimated delivery times only and are not guaranteed. Delays may occur due to customs clearance, weather, carrier disruptions, holidays, or other circumstances beyond our control.

4. Shipping Costs

Shipping costs are calculated at checkout based on the destination, package size, weight, shipping method, and other applicable factors.

Any available free-shipping promotions will be clearly displayed on our website and may be subject to specific terms and conditions.

5. Tracking Information

Once your order has been shipped, we will provide tracking information when available.

Please allow 24–72 hours for tracking information to become active after the shipment has been dispatched.

Customers are responsible for monitoring their shipment using the provided tracking information.

6. Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country.

Unless otherwise stated at checkout, these charges are not included in the product or shipping price and are the responsibility of the customer.

Customs policies vary by country, and we cannot guarantee that an order will not be subject to additional fees.

Customers are responsible for ensuring that the products they order can legally be imported into their country.

7. Shipping Address

Please make sure that your shipping address is complete and accurate before placing your order.

We are not responsible for delays, additional shipping costs, or failed deliveries resulting from an incorrect or incomplete shipping address provided by the customer.

If you notice an error in your shipping address, please contact us as soon as possible. We will do our best to assist you, but we cannot guarantee that an address can be changed after an order has been processed or shipped.

8. Lost, Stolen, or Damaged Packages

Once an order has been handed over to the shipping carrier, delivery is subject to the carrier's procedures and policies.

If your tracking information shows that the package was delivered but you cannot locate it, please first check with household members, neighbors, building management, and the local carrier.

For packages that are lost or damaged during transit, please contact us as soon as possible so we can assist with the appropriate carrier claim process.

We are not responsible for packages that are confirmed as delivered by the carrier but are subsequently lost or stolen.

9. Delivery Delays

While we work with shipping providers to deliver orders within the estimated timeframe, delays can occur because of:

A delayed shipment does not automatically qualify for a refund or replacement. We will work with you and the carrier to resolve eligible delivery issues.

10. Split Shipments

Depending on product availability and fulfillment location, items in the same order may be shipped separately from China and/or the USA.

If your order is shipped in multiple packages, you may receive separate tracking numbers and packages at different times.

You will not necessarily be charged additional shipping fees for split shipments unless otherwise stated at checkout.

11. Refused or Undeliverable Packages

If a package is refused by the recipient or returned because the customer provided an incorrect address, failed to pay applicable customs charges, or otherwise failed to accept delivery, any return shipping fees, customs charges, or other costs may be deducted from any eligible refund.

12. Shipping Restrictions

Certain products may not be available for shipment to certain countries due to carrier restrictions, customs regulations, or applicable laws.

If an item cannot be shipped to your destination, we reserve the right to cancel and refund the affected order.

13. Contact Us

If you have questions about your order or shipping, please contact our customer support team through the contact information provided on our website.

Please include your order number when contacting us about an existing order so we can assist you more quickly.


By placing an order with us, you acknowledge and agree to the terms of this Shipping Policy.